PingBack

Privacy Policy

Last updated: January 25, 2026

1. Introduction

Welcome to Ping ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service.

2. Information We Collect

Information You Provide

  • Account Information: When you sign in with Apple, we receive your Apple ID, name (if provided), and email address (if provided).
  • Device Information: We collect device tokens to deliver push notifications to your devices.
  • Channel Data: Information about the notification channels you create, including names and icons.
  • Message Content: The notifications sent through your webhook endpoints, including titles, bodies, and any associated metadata.

Information Collected Automatically

  • Usage Data: We may collect information about how you interact with our service.
  • Log Data: Our servers automatically record certain information including IP addresses, access times, and API requests.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Deliver push notifications to your devices
  • Process transactions and manage your subscription
  • Communicate with you about service updates
  • Protect against fraud and abuse

4. Data Storage and Security

Your data is stored securely on servers hosted by Railway. We use industry-standard encryption for data in transit (TLS) and implement appropriate security measures to protect your information.

Push notifications are delivered via Apple Push Notification service (APNs), which uses end-to-end encryption.

5. Data Retention

Message data is retained according to your subscription plan:

  • Free plan: 7 days
  • Pro plan: 90 days

Account information is retained until you delete your account.

6. Third-Party Services

We use the following third-party services:

  • Apple Sign In: For authentication
  • Apple Push Notification service: For delivering notifications
  • Stripe: For payment processing (if applicable)
  • Railway: For hosting our backend services
  • Vercel: For hosting our web application

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format

To exercise these rights, please contact us at the email address below.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@getping.pro